Hello;
I read the 'before you post' and will email support files shortly.
I have not used this product on any other machine (yet).
It runs well and everything looks and sounds great, but I cannot get a render to work yet.
Brand new Dell / Alien Aurora R13
i9-12900KF
32GB Ram
64bit windows 11 pro
GeForce RTX 3080Ti 12 GB
I have tried multiple things. Using default AVPro give message of 'AVP Video Render Format Unsupported' after doing the audio. It redoes the audio every time which makes debugging/testing this a time consuming process.
Tried multiple quality, resolution etc.
When I switch to 'basic rendering'
then if I try that it shows the below screen then crashes:
Thank you in advance;
Joe Ruder
Glad that helped!
You can always try reencoding the video files to standard H.264 before importing to SeeMusic
Thank you for the help!
Installing the codecs allowed the sample files to render, however my fist video I have been using still failed.
I used a different video made with my cell phone vs the one made with the sony AS-300 and that DID render.
Obviously there is some issue between the codecs on my machine and the files made by that camera.
I will do some more debugging on this when I get time, but I think it is fair to say it is not a issue with your software.
Very much appreciate the help and pointing in the correct direction.
2. Also - sometimes with very new Windows computers, they are not shipped with all the basic codecs installed. I would try installing:
- VLC Media player https://www.videolan.org/
- Microsoft HEVC Codec https://www.microsoft.com/en-us/p/hevc-video-extensions/9nmzlz57r3t7?activetab=pivot:overviewtab
Update on the above.
I did a fresh reboot and ran the program before doing anything else.
Tried running it with all effects off except just 'keyboard'
Same error.
Did a successful render on a different machine with the same files, so the files are not corrupted and I have the render that I needed at least.
It rendered on my developer machine which is:
I7-4790k
32gig ram
windows 10 pro
No GPU except onboard intel graphics
Does the program take advantage of the GPU?
Are there perhaps settings that I can modify to help test this?
It ran VERY slow on the machine that rendered it, I am not sure what it should run at since I have no comparison. It showed .22% and took about 15 mins to complete the following render:
So, this can get me by for now, however it would be very nice to be able to render it on my main studio computer vs this one.
Let me know next steps I can take to help you chase this down when you have time.
--Best regards,
Joe