when i render it renders only the audio part and then the app fails. both on my acer nitro 5 computer and on my android phone (xiaomi mi 8)
the files has nothing to do with the problem because the same happens when i render a sample of see music. please help. i need this video yesterday :( thank you!
Ok, great to hear.
Sorry, i made another post because i have tried to upload the video in the other post and cold not do it.
anyway, i have tried anything you said. unfortunately nothing worked.
i do not want to cancel my subscription. only want your help to make it work again :)
(this bug came only in the new version)
if you have any other idea I would love to hear
happy holiday!😀
Hi - there is no need to make a second post. It’s Thanksgiving in the US today which is a holiday.
The render issue is likely due to hardware compatibility issues. The best solution would be to try changing render frameworks - one should work. If that doesnt work, try rendering without sound, then add the sound in after rendering using a video editor. Also, if you’re rendering at 4K, try rendering at 1080p instead.
I’m happy to offer a refund can cancel your subscription at any point if the app isn’t meeting expectations.