So I tried to upgrade 2 times and both time the app just freeze after I settle the payment. Not clickable anywhere, no complete button, how do I fix this? I paid twice got none.
Hice el la compra y me lo cobro pero no me dio la suscripción
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visualmusicdesign
Jun 16, 2020
Which platform are you on?
If your purchase completed, you will receive an email receipt. Please forward the email receipt to visualmusicdesign@gmail.com
If you did not receive an email receipt, then the purchase did not complete, and you have not been charged. I would recommend purchasing the upgrade on a different device - you can even use a cellphone to purchase the subscription on iOS or Android, and then use the subscription on your original device.
Can you please send your email receipt to visualmusicdesign@gmail.com?
Please also send your SeeMusic app username.
Thank you!
Hice el la compra y me lo cobro pero no me dio la suscripción
Which platform are you on?
If your purchase completed, you will receive an email receipt. Please forward the email receipt to visualmusicdesign@gmail.com
If you did not receive an email receipt, then the purchase did not complete, and you have not been charged. I would recommend purchasing the upgrade on a different device - you can even use a cellphone to purchase the subscription on iOS or Android, and then use the subscription on your original device.