Hello, and thank you for taking the time to answer my question concerning the first version of See Music. Only a little while ago I downloaded the first version of See Music from the apple (app) store. I decided to remove the watermark and upgrade to the ability of special effects. However, after only a little while using this app, the next version came out requiring me to purchase the year long subscription. I would like to avoid purchasing the same upgrade again. Since I have recently purchased the first version, is there any recompense such as getting the first year of See Music 3.4 free? I love your product and would hate to give it a bad name because of something as inconvenient as this.
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josiahjaxn
Dec 06, 2020
How do I redeem my first See Music purchase?
How do I redeem my first See Music purchase?
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I could not find my receipt. Is this something you receive over email?
Please email the receipt for your purchase of the upgrades in the old app, and your username in the new app to visualmusicdesign@gmail.com
The new SeeMusic is completely separate from the old app - it required an immense amount of development. Just because the new app has the same name does not mean that users are entitled to free use of the new app. However please email me the above information and I’ll see what I can do. Thanks.