I updated to SeeMusic 4.2.2 version on my MacOS 10.13.6, and I couldn't open it

in Technical Support

Hello,

I updated to SeeMusic 4.2.2 version on my MacOS 10.13.6, and I couldn't open it. It had worked before this update.

SeeMusic 4.2.2 is supposed to be compatable with MacOS 10.13.0 or later.

Is it possible to get the older version of SeeMusic? I regret to update to SeeMusic 4.2.2 version.

Could you please tell me what to do?

3 answers1 reply

Comments (4)

visualmusicdesign

Sep 27, 2021

Unfortunately, it isn't possible to distribute or use an older version on Mac, due to Apple's strict policies on the App Store.

I am in the middle of developing a major update. When I finish, I'll see if it's possible to fix support for MacOS 10.13.

If you would like me to refund and cancel a subscription you've purchased, just forward your receipt to visualmusicdesign@gmail.com and let me know a Venmo / PayPal handle to send the refund to.

jennif.taylor

Sep 28, 2021

Replying to

Thank you very much for your reply!

I have a laptop which is MacOS 10.14.6, and I can use your SeeMusic on it, but the display is small. I'd like to use your SeeMusic on on my desktop with 30 inch display.

It's very kind of you to think of fixing support for MacOS 10.13 when you develop a major update.

I look forward to it.

jennif.taylor

Sep 26, 2021

No, I can't update my MacOS 10.13.6 (bought from mid 2010) to MacOS Mojave. It has reached its limit.

Is it possible to get/download the previous version of SeeMusic somewhere?

visualmusicdesign

Sep 26, 2021

Is it not possible for you to upgrade to MacOS Mojave?

MacOS 10.13 is no longer being supported by most of the frameworks SeeMusic uses. I cannot provide support for MacOS 10.13 forever.