I recently updated the app and now for whatever reason every imported video lasts exactly 36 seconds.
Doesn't matter if it's 4 minutes or 37 seconds long...always 36 seconds.
5 answers3 replies
Like
Comments (8)
visualmusicdesign
Nov 02, 2021
Please send a download link for the original video file. If i don’t have that, there’s not much for me to look into for you.
1
visualmusicdesign
Nov 02, 2021
Got it. I’ll try to take a look tomorrow. I’m dealing with fixing several issues at the moment but I’ll take a look as soon as possible.
1
mikepaterson60
Nov 02, 2021
Replying to
@visualmusicdesign @visualmusicdesign cool thanks! I’m not sure that you getting my video will so much. It’s Just the rendered video. But ya to me it’s just an update issue because other than updating and paying for the app those are the only new things I did. I managed to make one perfectly fine video a couple days ago as a test run
Like
mikepaterson60
Nov 02, 2021
Replying to
@visualmusicdesign @visualmusicdesign cool thanks! I’m not sure that you getting my video will so much. It’s Just the rendered video. But ya to me it’s just an update issue because other than updating and paying for the app those are the only new things I did. I managed to make one perfectly fine video a couple days ago as a test run
Like
mikepaterson60
Nov 02, 2021
Oops, I'm lying because it just doesn't work at all
1
mikepaterson60
Nov 02, 2021
What I've discovered is that this problem only occurs when I sign in. If I'm using the free version all my videos are imported at full length as recorded
1
visualmusicdesign
Nov 02, 2021
Please provide as much information as possible to help me resolve the issue.
Please send a download link for the original video file. If i don’t have that, there’s not much for me to look into for you.
Got it. I’ll try to take a look tomorrow. I’m dealing with fixing several issues at the moment but I’ll take a look as soon as possible.
Oops, I'm lying because it just doesn't work at all
What I've discovered is that this problem only occurs when I sign in. If I'm using the free version all my videos are imported at full length as recorded
Please provide as much information as possible to help me resolve the issue.
What platform and device?
Please send the media files for this project to visualmusicdesign@gmail.com
Thank you