Light Artifacts/Glitches in Final Render Files.

Thanks for your quick response and understanding! I am willing to test on custom builds. I'll send you an email now.

Thank you for sending the video.

The switch that occurred in the update that caused this issue for you, is that the app now renders using GPU acceleration, instead of just the CPU.

I haven't had a single other report of this issue occurring so far, so the likely issue here seems like it would have to be the graphics card in your laptop - if that's the case, there's just nothing I would be able to do.

I know it would be very frustrating to feel like you were able to use the app, and now you can't - but I'm not able to revert the app to the old way, because it now depends on the GPU-acceleration that has been incorporated since that update.

If you want to send me your email address and are prepared to do testing of custom builds in a timely fashion, I'm happy to try to debug this a little more over the next few days. Otherwise, the best solution might be to try the app again with a new device.

I updated to macOS Catalina, disabled the render preview, but unfortunately still experience visual glitches in the generated files. I've attached another video to show how bad it can get. I've provided my laptop specs below.

MacBook Pro (Retina, 15-inch, Late 2013)

Processor: 2.3 GHz Quad-Core Intel Core i7

Memory: 16 GB 1600 MHz DDR3

Graphics: NVIDIA GeForce GT 750M 2 GB Intel Iris Pro 1536 MB

Yes - I actually thought about this more yesterday - in Version 1.18, I've added a "Show Render Preview" button in Create Video Settings that adds the option to disable the video preview while rendering.

If you can try to DISABLE the preview while rendering using that button, that could theoretically fix this issue.

Version 1.18 is waiting for review by Apple, and should be available on the App Store later today or tomorrow.

Thanks for your patience and help!

Interesting, before we try that, is it worth me upgrading to the latest macOS and trying again?

I'm currently following up with the Video Capture plugin developer to investigate this issue - we aren't able to replicate the issue on a wide variety of Mac computers, including a 2012 MacMini... so we may need you to run a test version of an app to isolate the issue on your computer, if you would be willing?

Could you possibly share your email with me at visualmusicdesign@gmail.com?

Thank you!

Great thank you - yes, I definitely know exactly what's causing it - it's the new rendering system introduced by Unity. I've reached out to the video render plugin developer, and hopefully we will be able to find a direct fix.

If not, I'll probably have to look into providing an option to run the app using the old render system - but that would definitely not be ideal, so we'll look for a fix first.

Sounds great. I just want to reiterate that these visual glitches only started happening recently. Playing back the generated files from last week look perfectly fine.

Ok, very good to know... Please do let me know if at any point you start to see glitches in the real-time playback, as that will require a different approach.

I'll try to reach out to the developer for the Video Capture plugin, to see if there's anything that can be done to help out with glitches in the render.

Thank you for looking into this issue. The real-time playback within the application itself looks perfectly fine. The visual glitches only appear in the file that gets generated after rendering.

Hello - one very important question -

• Are you also seeing the visual glitches frequently during real-time playback in the app (when you're not rendering)?

There has been a major rehaul of the render process - offline today but will look into this issue and providing an option to revert to the old render system soon!