Render crash - Windows Version 1.25

in Technical Support

Every time I try to render the software is crushing in the middle.

Also want to mention that I have already rendered in previous versions and it worked just fine.

Picture before the crash:

5 comments

Comments (5)

visualmusicdesign

May 12, 2020

I think you posted in the other thread and that the 1.28 Version has fixed the issue? Please let me know if not.

EPMiano

May 12, 2020

Replying to

Yeah, it's fixed now!

visualmusicdesign

May 10, 2020

To double check that there isn't something that I can fix immediately, you can also send the Log file after experiencing the render crash. The Log file is located at:

C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log

(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)

You can also email the Log file to visualmusicdesign@gmail.com

EPMiano

May 11, 2020

Replying to

First, thanks for your fast reply.

I extracted the log from the crashhandler. Sent you the Player and Error files.

I tried the 1.13 version and it works fine and even 3 times faster than the current version.

I will stick with this version in the meantime but I won't purchase another subscription if you can't fix the problem.

visualmusicdesign

May 10, 2020

Since Version 1.14, SeeMusic now uses Unity's new Universal Render Pipeline, which uses the computer's GPU for renders.

Unity's framework, and there may still be some bugs - however, it's required to use Unity's new Particle systems, and there's about to be a huge upgrade to the SeeMusic app with completely new Particle systems.

The hope would be that Unity will provide bug fixes that solve these issues.

In the meantime, the best solution would be to use SeeMusic Version 1.13, which I can email a link to you to use if you don't have it.

Or, I'm happy to send a refund if you've purchased a subscription and would like a refund.