none of them works. well I guess its really my laptop itself that has a problem :< just gonna use the android version instead
Like
John Rod Dondoyano
Mar 11, 2021
Replying to
none of them works. well I guess its really my laptop itself that has a problem :< just gonna use the android version instead
Like
visualmusicdesign
Mar 10, 2021
This is definitely a very strange issue.
Its very strange that it worked before and not now.
Can you try moving the entire SeeMusic data folder, the one with the Log file you accessed before - to your desktop?
This will reset the application temporarily - you can move the folder back later to restore all your pieces and data. (Please make a backup of that folder to avoid losing any recordings etc)
Does that fix the issue?
1
John Rod Dondoyano
Mar 10, 2021
Replying to
after all of that, still not working. maybe I will just start using my phone, tho this laptop is faster in rendering.
Like
visualmusicdesign
Mar 09, 2021
Can you please email the Log file, AFTER trying to turn the Saber off and then on in the app?
The Log file is located here:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
I have no idea why they charge 0.99 for this - it obviously should be included in Windows - but it has fixed the issue in the past on Windows.
1
John Rod Dondoyano
Mar 09, 2021
Replying to
It was working very well before. I did rendered for like two videos and all of them were fine and I really don't know what happened and it disappeared all of the sudden just like how she left me. ??
Could you please try running both of these older versions of the app, and let me know if the saber works in either or both of them?
https://www.dropbox.com/s/1fpvr4v8nygwzp0/SeeMusic%20Windows%203.8.3.zip?dl=1
https://www.dropbox.com/s/8rx2naaer0j00dm/SeeMusic%20Windows%203.9.zip?dl=1
Thank you!
This is definitely a very strange issue.
Its very strange that it worked before and not now.
Can you try moving the entire SeeMusic data folder, the one with the Log file you accessed before - to your desktop?
This will reset the application temporarily - you can move the folder back later to restore all your pieces and data. (Please make a backup of that folder to avoid losing any recordings etc)
Does that fix the issue?
Can you please email the Log file, AFTER trying to turn the Saber off and then on in the app?
The Log file is located here:
C:\Users\YOUR USERNAME\AppData\LocalLow\Visual Music Design\SeeMusic\Player.log
(This folder might be hidden - you might need to Show Hidden Files in the View options in Windows Explorer)
You can either attach the log file to this post as a .zip, or email to visualmusicdesign@gmail.com
Thank you
- There was recently a serious bug in the app. Please make sure you have downloaded the newest version from visualmusicdesign.com
- Try turning the Saber on and off in Effect Settings
- Try the solution I suggested in the first reply, even if it was working before.
One reason this can happen on Windows is if you do not have some video encoders installed.
Try installing the Microsoft HEVC codecs:
I have no idea why they charge 0.99 for this - it obviously should be included in Windows - but it has fixed the issue in the past on Windows.