After updating to 4.4.1, I simply can't open the app at all, it stays on the loading screen and nothing happens. I've tried to restart my computer, close all other applications and eject all my external disks, but nothing has worked. It has never happened before, Please fix this problem immediately.
MacBook Pro 13 Inch 2020
MacOs 10.15.7
1,4 GHz Quad-Core Intel Core i5
8 GB RAM 2133 MHz LPDDR3
Unfortunately there are no errors in the Log - and I truly have no idea why this could be occurring.
1. There has been one other report of this occurring. The user was able to fix it by deleting the app, restarting, and reinstalling. Have you tried that yet?
My only guess is that it could possibly be an issue with the App Store updating the app. Or it could somehow be an issue with running the app on MacOS 10.15 - the other user was also using 10.15.
sent:)
Can you please email the Log file to visualmusicdesign@gmail.com instead of uploading it? Thank you
Nope it's an intel Mac!
1. Is this an M1 MacBook?
2. Please email the Log file to visualmusicdesign@gmail.com
The Log file on MacOS is located at:
~/Library/Containers/com.VisualMusicDesign.SeeMusicUnity/Data/Library/Logs/Visual Music Design/SeeMusic/Player.log
To easily get to this folder, use the GO menu at the top of the Finder, and select GO TO FOLDER, and copy that address into it.