The new update download is crashing and the MIDI inputs have stopped registering

I renewed my subscription recently because I took a short break (Around 3 months) from making videos and now the program does not work when connected to my MIDI cable even after restarting the program, however, it was working great up to a few months ago, My laptop is up to date (Windows 10) and my "SeeMusic" Version is (4.2.1), I also have 8gb of RAM, I tried the program on another laptop and I had the same issue as well. In one of the pictures below you can see that my piano keyboard shows up under audio input and not midi input and Seeing as I plan to keep paying the subscription fee I'd love it if you could resolve the problem.

3 answers1 reply

Comments (4)

visualmusicdesign

Sep 14, 2021

Open up Input Settings, and take a look to see what is selected in "MIDI Input Plugin".

- Try the other option

Drekeyz

Sep 14, 2021

Replying to

Ok so I tried downloading the older version but the download failed right as it was finished and I've seen this happen with the version 4.2.1 when I first tried updating and it failed on two different laptops and both were Windows 10 and it was only today that I was actually able to complete the download of the 4.2.2 update and I also tried switching the midi input in the settings from midi jack to default and I still had the same problem but thank you for the help.