Videos exporting without audio (Windows)

I've tried many combinations of settings and options, and they always seem to come out silent. Is there something I'm missing? Some fix?

3 answers3 replies

Comments (6)

Matthew Đ

Apr 10, 2020

but after I create a video, I don't see the .wav file. Only .mp4 file of the video

visualmusicdesign

Apr 12, 2020

Replying to

Do you have audio recording turned on?

Matthew Đ

Apr 18, 2020

Replying to

yes, audio on but I only have a .mp4 file

visualmusicdesign

Apr 18, 2020

Replying to

@Matthew Đ Yes, sorry - there were continuing issues with this until the most recent update. Please try downloading Version 1.13 from the website - it should fix the issue. Let me know if it doesn't for some reason...

LoganM

Mar 10, 2020

Ah, I see. Thank you!

visualmusicdesign

Mar 10, 2020

On Windows, there is currently a bug in the actual Windows MediaFoundation that makes it impossible to combine the video and audio inside the app.

For the moment, if audio is enabled on Create Video on Windows, the app will export both a .mp4 video file, and a .wav audio file. You would then need to combine the two files outside the app.

I'm fully aware that this isn't ideal, but unfortunately it's the only solution that works right at this moment. I'll be continuing to check if the bug gets fixed, and there's any way for the app to export videos with the sound already muxed in.

(Also just to note - This isn't an issue at all on the other platforms).